Privacy policy

What the app handles, where it lives, and how to delete it.

Who we are

KAAI. Ki Suite is a window onto the suite a client bought from us.

What the app handles

Data	Why	Where it lives
Organisation name, suites, items waiting for approval	To show you what to approve	KAAI’s relay
Your decisions (approve / change / reject) and your note	To tell your suite what you decided	The relay, then your suite
Device name you give, a random device token, a push token	To keep you signed in and wake the app	The relay; the token also in the phone Keychain
What you type or say to Ki, and Ki’s answer	To let your Ki do shop work you ask for, or pass a development request to KAAI’s studio when you tap Send	The relay, then your Ki on KAAI’s machines; the answer is also kept on your phone
Facebook / Instagram access tokens (only if you connect an account)	To post what you approved, at the time you approved it	The relay, encrypted, never returned to the app

This data is linked to your organisation or device and used only to run the app. No advertising, no tracking, no analytics, no data sold.

Outside services

Apple (push wake-ups that carry no content); Meta’s networks, only if you connect them, to publish your approved posts; and the AI model provider KAAI uses to run your Ki — the words of a request you send to Ki are processed by that provider to produce the answer, under KAAI’s agreement with it, and are not used to advertise to you.

Asking Ki

What you type or say goes to your Ki on KAAI’s machines through the relay. Ki changes nothing in your shop or app without your yes. Speech is turned into text on your phone; no audio is sent. Requests outside your shop go to KAAI’s studio only when you tap Send.

Posting

A post goes out only after your approval, at the approved time, from the accounts you connected. Disconnecting an account deletes its token at once.

Deleting your data

In the app, Leave organisation removes this phone: its token, push token and device record are deleted at once.
Connected accounts: disconnect in the app; the token is deleted at once.
Everything else your organisation holds is your own business record. Write to [email protected] and we erase it within 30 days.

Children

Not for children; a business tool.

Contact

[email protected]